The Magic Quadrant for Sales Force Automation is not designed to be the sole tool
for creating a vendor shortlist. Use it as part of your due diligence and in conjunction
with discussions with Gartner analysts.
The Magic Quadrant is copyrighted April 3, 2009 and July 15, 2008, respectively
by Gartner, Inc. and is reused with permission. The Magic Quadrant is a graphical
representation of a marketplace at and for a specific time period. It depicts Gartner's
analysis of how certain vendors measure against criteria for that marketplace, as
defined by Gartner. Gartner does not endorse any vendor, product or service depicted
in the Magic Quadrant, and does not advise technology users to select only those
vendors placed in the "Leaders" quadrant. The Magic Quadrant is intended solely
as a research tool, and is not meant to be a specific guide to action. Gartner disclaims
all warranties, express or implied, with respect to this research, including any
warranties of merchantability or fitness for a particular purpose. The Magic Quadrant
graphic was published by Gartner, Inc., as part of a larger research note and should
be evaluated in the context of the entire report. The Gartner report is available
upon request from Microsoft.
The Forrester Wave is copyrighted by Forrester Research, Inc. Forrester and Forrester
Wave are trademarks of Forrester Research, Inc. The Forrester Wave is a graphical
representation of Forrester's call on a market and is plotted using a detailed spreadsheet
with exposed scores, weightings, and comments. Forrester does not endorse any vendor,
product, or service depicted in the Forrester Wave. Information is based on best
available resources. Opinions reflect judgment at the time and are subject to change.