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Whether you’re a sales, marketing, or customer service professional, you can find the resources you need to increase your productivity with Microsoft Dynamics CRM Online.
Are you the CRM administrator for your organisation? Click here to find resources for CRM administrators.
Get an Overview of Microsoft Dynamics CRM Online
Organise and Track Your Activities
Getting Started with Leads
Winning Sales with Opportunities
Get started using Microsoft Dynamics CRM Online—and get on the road to shorter sales cycles, automated lead management, and better customer service.
Simply accept the invitation from your CRM administrator to log in to Microsoft Dynamics CRM Online and then review the basics. You can access the Microsoft Dynamics CRM Online Resource Centre to help you get started.
Using Microsoft Dynamics CRM for Microsoft Outlook
Get up and running quickly with the familiar toolbars, menus, and folders you use every day in Microsoft Outlook.
Dynamics Community helps you connect with peers and industry experts so you can get more out of Microsoft Dynamics CRM Online. Get the latest news, tips and tricks, join Q&A forums on key topics, or check out the Microsoft Dynamics CRM Team Blog on MSDN.
Configure Microsoft Dynamics CRM Online to get a 360-degree view of your customers and opportunities whilst simplifying and automating tasks. It’s designed to help you speed selling time, improve close rates, and gain the insight you need to drive more sales.
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