Tap the Advantages of the Microsoft Partner Network (MPN) and the Microsoft Dynamics Marketplace

What to look for in an IT partner?

If you are not sure how to select the right partner for your business needs, here are a few important indicators to consider as part of your decision making process:

• Is the partner certified on Microsoft Dynamics?

  Certified Microsoft Dynamics partners, with proven expertise, are available worldwide to help companies of all sizes and industries select and implement the right business technology—and to provide support through future business changes. To find a partner that matches your business profile, contact your local sales office.

• Will the partner provide references?

  Make sure the partner will supply you with a list of customers in your industry who will answer questions and provide written references to you. If the partner does supply a client list, you might want to ask the partner these remaining questions.

• Is the partner's business stable?

  Find out if the partner is a stable business organisation with the technical infrastructure and staff to deploy a solution for your business within your time frame. After the partner implements the business solution, you want to make sure the organisation supports your IT staff to fine-tune the system and to address any problems that might arise.

• Is the partner an expert in your industry?

  You need a partner who demonstrates a clear understanding of your business concerns and your industry, a partner who can draw from extensive expertise with multiple businesses. Your partner should suggest strategies and develop your business solution with you.

• Does the partner clearly consider the features and components you need?

  The software solution proposed by the partner should be the right one to address your business requirements. If it isn't, the partner needs to be willing to rework the proposal until you have exactly what you need. For example, does the partner have expertise in working with the database, portal, and business-intelligence solutions you intend to use? Find out ahead of time about any hidden fees related to revising your solution.

• Are the partner's consultants technologically proficient?

  Make sure the partner uses a proven implementation methodology and configuration tools that speed implementation, configuration, and upgrades. Ask the partner if the consultants who will implement your solution have been certified by the software vendor on that solution. What kinds of certifications do they have?