Home > Microsoft Dynamics CRM Q2 2012 Update
Microsoft Dynamics CRM Is Going Further
New capabilities for Microsoft Dynamics CRM are delivered throughout the year. Building on the great foundation of the November 2011 Service Update, we will be delivering our next ground-breaking release with the primary theme of “CRM Anywhere.”
CRM Anywhere
Today you use a wide variety of technology platforms and form factors across many different locations. It is critical that the software solutions that automate your sales, service, and marketing processes provide value in this world. A major pillar of investment in this release is extending the reach of Microsoft Dynamics CRM with a ground-breaking mobile solution and support for a wider variety of browsers.
Ground-breaking Mobility
Take the power of productivity out of the office and get closer to your customers and prospects. No compromise Microsoft Dynamics CRM on your favourite mobile devices.
The update will include a new cloud-based, cross-platform native mobile client for Windows Phone 7.5, iPad, iPhone, Android and Blackberry devices called Microsoft Dynamics CRM Mobile.
Whether you work in management, field sales, customer service, or marketing, Microsoft Dynamics CRM Mobile will make you more efficient and effective. If you are in sales, it puts you closer to customers and keeps you there. In customer care, it enables case management and customer insight on the move. Work in marketing? There’s plenty for you also, with access to leads and campaigns wherever you are.
We are taking the complexity out so you can be up and running easily. All your mobile configuration, security, and management needs are taken care of in the cloud so you don’t have to worry. The solution provides zero-touch mobile updates and keeps your CRM data up to date in the background. Simply sign up and download the application from the marketplace, and you are ready to go.
Cross Browser Support
The Microsoft Dynamics CRM Web Client will run across a wide range of browsers and platforms in order to meet your demands. In addition to the application’s ability to run on multiple versions of Internet Explorer, additional browsers and platforms will be supported as part of this update including:
- Safari running on Mac or iPad
- Firefox running on PC or Mac
- Chrome running on PC
Enterprise Cloud
The upcoming release will include a wide array of enhancements that meet and exceed the complex requirements of enterprise-class customers such as enhanced disaster recovery, enterprise scalability, and user and data security.
Enhanced Social Capabilities
The upcoming release also features enhancements to our social capabilities that expand your ability to communicate in real time and drive more effective collaboration.