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World-class customer experiences begin with your people. By giving your people the right tools to boost their productivity and amplify their impact, they can drive your organisation to achieve your goals and generate maximum return.
The top reasons organisations choose Microsoft Dynamics CRM to create world-class customer experiences include:
When considering costs—including licensing, services, training, deployment, administration
and maintenance—customers, press and industry analysts regard Microsoft Dynamics
CRM as one of the best values in the industry.
Microsoft Dynamics CRM helps increase productivity and create a connected organisation
that is equipped to please your customers. The result is a compelling and engaging
experience for customers that sets your business apart.
Microsoft Dynamics CRM provides you with a powerful set of CRM capabilities right
within the familiar Microsoft Outlook application.
Microsoft Dynamics CRM is recognised for category-leading capabilities by:
Microsoft invests over $2 billion dollars in cloud infrastructure every year. Microsoft
Dynamics CRM is one of the quickest and easiest ways for your business to take advantage
of the cloud and cloud economies, including reducing systems management and maintenance
costs as well as paying only for the capacity you need. Additionally, to ensure
your CRM system is always available, Microsoft provides a financially backed service
agreement to give you piece of mind. Microsoft Dynamics CRM works well with Microsoft Office 365 and Windows Azure, helping you leverage the cloud to optimise your business productivity.
Microsoft helps you get your solutions up and running quickly with one of the world’s
largest network of professional services and third-party applications to complement
your Microsoft Dynamics CRM investment. The Microsoft Dynamics Marketplace is the best place to find partners and add-on solutions to help you make the most of your Microsoft Dynamics CRM solution.
With Microsoft Dynamics CRM and Microsoft Dynamics CRM Online, you can provide your
teams around the world with integrated yet localised tools to help them to communicate,
collaborate and drive global results.
Microsoft Dynamics CRM works seamlessly with Microsoft Outlook and leverages the capabilities of Microsoft Office 365. This means you can take full advantage of products, services and solutions your CRM professionals know and use every day – making them instantly more productive.
Microsoft Dynamics CRM provides your users with a multitude of business intelligence
and data visualisation capabilities that they can use to instantly get accurate,
up-to-date information— sales forecasts, targets, quotas, customer buying patterns
and promotions—to drive sales growth.
In addition to their relationship with customers, organisations need to manage and
maximise other critical relationships—with partners, suppliers and contractors,
to name a few. Microsoft Dynamics CRM can be easily customised to support these
extended CRM scenarios—at no additional fee. By using Windows Azure App Fabric to achieve interoperation between Microsoft Dynamics CRM and Windows Azure, you can have Microsoft Dynamics CRM 2011 and Microsoft Dynamics CRM Online work with other cloud and on-premises applications.
Explore Microsoft Dynamics CRM