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As a CRM administrator, you’ll find everything you need to get your organisation started with Microsoft Dynamics CRM Online.
Not a CRM administrator? Click here to find resources for sales, marketing, or customer service professionals.
Get an Overview of Microsoft Dynamics CRM Online
Organise and Track Your Activities
Getting Started with Leads
Winning Sales with Opportunities
Take the first step to getting your team started with Microsoft Dynamics CRM Online. After you add users and invite them to join, your organisation will be on the road to stronger sales.
Access the right technical resources to simplify deployment and make sure you’re
getting the most from your solution.
Still need a partner? Don’t miss this opportunity—get expert help and find add-on
solutions for your organisation.
Move Your Data into Microsoft Dynamics CRM
Clean Up Duplicate Data Records
Import the accounts, contacts, and other records for your organisation—and reduce
the learning curve for your team by starting them off with familiar data.
Using Microsoft Dynamics CRM for Microsoft Outlook
Make it easier—and faster—for your team to work with Microsoft Dynamics CRM Online
customer data thanks to the familiarity of Microsoft Outlook.
Dynamics Community helps you connect with peers and industry experts—and
gets your team fully engaged with Microsoft Dynamics CRM Online. You can get the
latest news, tips and tricks, join Q&A forums on key topics, or check out the Microsoft
Dynamics CRM Team Blog on MSDN.
Configure Microsoft Dynamics CRM Online to meet the unique needs of your business—from
basic settings to automated workflows that streamline critical tasks and improve
Join the Community
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