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Microsoft Dynamics CRM Online and on-premises customers are encouraged to access CRM forums, wikis, and blogs, moderated by support engineers and product group team members.
E-Learning courses and manuals are optimised to help you and your team gain in-depth
knowledge of your deployment. That means higher productivity and better profitability
for your business. Training is provided in a number of content areas:
CRM Service Scheduling
CRM Service Management
For in depth training on Microsoft Dynamics CRM 2011 or other Microsoft Dynamics
products, Training Manuals are also available. On the site please
use the available filters to navigate to the training you are interested in. Training
is available to all partners and customers enrolled in a service plan and subscribed
to Microsoft Dynamics CRM 2011.
Microsoft complements your local channel partner's support services. You can choose
from a variety of plans that include corporate support—from basic to advanced, depending
on your needs. You can also access online self-support 24 hours a day. Take a look
below for information on plans and resources. Remember, you can also purchase or
upgrade a service plan through your Microsoft Certified Partner.
Microsoft Dynamics CRM Online Support
Chat live with a Billing Support Specialist for help with questions on billing options,
trial conversion and more.
Explore Microsoft Dynamics CRM