Office Fluent User Interface
- The Ribbon
in Microsoft Dynamics CRM 2011, like other Microsoft applications, is contextual.
With each feature or form, it changes to show the most relevant information and
commands.
99.9%
Service Level Agreement
SharePoint Sites Interoperability
- Document
management capabilities in Dynamics CRM are based on SharePoint. Users can take
advantage of a wealth of document management capabilities including the ability
to create custom content types, check-in/check-out capability, track changes, and
version control.
Complete Offline Solution
– Whenever you
go offline, you will have the same user experience and access to the same data.
This includes standard objects such as campaigns, cases, and quotes. You can also
run reports, set goals, and review orders offline.
Presence Management Interoperability
– View
online status and send an instant message to any Microsoft Unified Communications
or Live Messenger user, contact, or lead with a valid email address in Microsoft
Dynamics CRM.
Order and Invoice Tracking
– Pull quote
or opportunity details into orders and invoices to automate the business process
and reduce clerical errors. Users can also track quote, opportunity, order, and
invoice history by account or contact.
Note: The functionality items discussed above are delivered and supported features with the offering, not vendor or third-party provided unsupported add-ons.