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Whether you’re a sales, marketing, or customer service professional, you can find the resources you need to increase your productivity with Microsoft Dynamics CRM Online.
Are you the CRM administrator for your organization? Click here to find resources for CRM administrators.
Get an Overview of Microsoft Dynamics CRM Online
Organize and Track Your Activities
Getting Started with Leads
Winning Sales with Opportunities
Get started using Microsoft Dynamics CRM Online—and get on the road to shorter sales
cycles, automated lead management, and better customer service.
Simply accept the invitation from your CRM administrator to log in to Microsoft
Dynamics CRM Online and then review the basics. You can access the Microsoft Dynamics
CRM Online Resource Center to help you get started.
Using Microsoft Dynamics CRM for Microsoft Outlook
Get up and running quickly with the familiar toolbars, menus, and folders you use
every day in Microsoft Outlook.
Dynamics Community helps you connect with peers and industry experts so
you can get more out of Microsoft Dynamics CRM Online. Get the latest news, tips
and tricks, join Q&A forums on key topics, or check out the Microsoft Dynamics CRM
Team Blog on MSDN.
Configure Microsoft Dynamics CRM Online to get a 360-degree view of your customers and opportunities while you simplify and automate tasks. It’s designed to help you speed selling time, improve close rates, and gain the insight you need to drive more sales.
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