Microsoft Dynamics CRM


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Customer Videos


  • Market Awards

  • Customer Awards

See Why Microsoft Dynamics CRM Is a Winner

Microsoft Dynamics CRM is rapidly emerging as a leader in the CRM industry. Because awards are based on third-party reviews, they provide independent evidence to help you evaluate the CRM that best fits your business needs.

  • Discover all the areas where Microsoft Dynamics CRM excels.
  • View award criteria.
  • Read reprints of reviews (when available).

CRM Magazine 2008 Market Leaders

Microsoft Dynamics CRM received five awards from CRM Magazine, including two Elite Awards for outstanding customer implementations and three Leader Awards in the Enterprise CRM, Midmarket CRM, and Business Intelligence categories. Download a PDF copy of the awards to learn how the Toledo Mud Hens reduced unnecessary spending and discover how VisionShare eliminated its service backlog by 51 percent while maintaining a 97.8 percent renewal rate.

CRM Magazine Elite Awards, 2008 - Toledo MudHens

Outstanding CRM Implementation

  • Saved staff 2,050 hours by eliminating manual processes and duplicate records
  • Increased sales productivity and drove additional revenue
  • Streamlined handling of 20,000 student accounts

CRM Magazine Elite Awards, 2008 - VisionShare

Outstanding CRM Implementation

  • Increased revenue by 115%
  • Maintained a 97.8% customer renewal rate
  • Reduced backlog of installation tickets by 51%
  • Increased same-day closing of trouble tickets by 14%

Gartner and 1:1 Media Excellence Awards

To be competitive today, companies need to provide an exceptional customer experience and a unique combination of strategy and technology execution. Gartner, the leader in information technology research, and 1to1 Media, the authority in customer strategy, have joined to create an awards program that recognizes companies that are doing an exceptional job at both. This awards program highlights companies that successfully bring together strategy, technology, and execution to deliver a customer experience that creates value for the customer and the enterprise. Microsoft Dynamics CRM took the top two spots in the Sales Optimization category for its customer deployments, including:

Gartner 1:1 Excellence Award 2008 - Equinox Fitness Clubs

Sales Optimization: Gold Winner

  • Centralized sales data and processes
  • Improved forecast speed and accuracy
  • Gained better insight and improved cross-sell effectiveness

Gartner 1:1 Excellence Award 2008 - The Linc Group

Sales Optimization: Silver Winner

  • Improved sales productivity and efficiency
  • Multi-currency, multi-language capabilities facilitate global expansion
  • Integrated processes fully with corporate systems

Esplora Microsoft Dynamics CRM

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