Get a proven, powerful platform that’s fast to deploy, simple to customize, and easy to manage to meet your evolving business needs.

Learn more about Microsoft Dynamics CRM Offerings

Seamless upgrades: Forward compatibility for virtually all configurations and Microsoft Dynamics CRM customizations, including migration of custom workflows, reports, data schemas, and more.

Intelligent deployment: Flexible deployment options to help you reduce the cost and complexity of deployment. The Microsoft Dynamics CRM client is also self-healing, and can automatically download and apply the latest patches and updates, making client deployments easier to maintain.

Access Microsoft Dynamics CRM over the Internet: Allow mobile or traveling users access to your system using the Microsoft Office Outlook client over the Internet - web-based CRM without requiring a Virtual Private Network (VPN) connection, reducing the burden on IT.

Support for multi-tenant installations: Multiple instances of the product can be installed on the same physical hardware, allowing multiple users to have their own Microsoft Dynamics CRM implementations.

Streamlined user creation: Easily add new users with bulk automation of tasks such as importing user information from the Microsoft Active Directory® service, setting user roles, and assigning licenses.

Better administrator visibility into processes: Get superior visibility into the functioning of system and workflow processes as well as new diagnostic tools for Microsoft Office Outlook. You can now monitor the functioning of asynchronous processes, including data imports, workflows, and duplicate checking. And new Outlook diagnostics also make it easier to troubleshoot end-user problems.

Microsoft Dynamics CRM Improves performance, scalability, and availability: Line of business applications must be able to support business requirements without downtime or loss of data. When mission-critical applications go down, the impact can be significant and may include missed opportunities, dissatisfied customers, and lost employee productivity. Microsoft Dynamics CRM further enhances the performance, scalability, and availability of the product with new and improved technologies.

Improved support for multinational deployments: With enhanced support for multiple languages and currencies, multinational deployments for Microsoft Dynamics CRM are much easier. No matter how many international requirements your organization has, integrating data, reports, transactions, and time zones is a more seamless process for your department.