New capabilities for Microsoft Dynamics CRM are delivered twice a year. Building on the great foundation of the 2011 release, the November 2011 update is now here. This service update reinforces our commitment to delivering familiar, connected and intelligent experiences to our customers by offering new integrated social collaboration capabilities, as well as interoperability with Office 365 and new enhancements for enterprises using Microsoft Dynamics CRM in the cloud.


November 2011 Service Update
– What's New

See all the new features and capabilities this release has to offer.


Microsoft Dynamics CRM
Social Perspective

Learn about the philosophy, current capability and roadmap for social media capabilities with Microsoft Dynamics CRM.

Microsoft Dynamics CRM
Gets Social with Activity Feeds

Activity Feeds allow users to follow important business events
and activities in an insightful and timely manner.

CRM gets Social

Microsoft Dynamics CRM
Mobile Activity Feeds

The mobile application enables real-time views of activity feeds
where users can review and post directly from their phones.

CRM gets Social

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