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The November 2009 Service Update: More Value.

See all the ways the November 2009 Service Update can provide more value to your organization:

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Get Instant Online Access

Get Instant Online Access. Start your free trial of Microsoft Dynamics CRM Online in five minutes or less. Because sample data is loaded automatically with every trial, you can start modeling real-world scenarios immediately—and you can add, or remove, sample data at any time.

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Increase User Adoption

Speed up the learning curve and drive user adoption with a familiar experience. With Microsoft Dynamics CRM Online, users can access CRM data from within Microsoft Outlook. Installation and setup for this option is simple, so users can launch Microsoft Dynamics CRM Online for Outlook at sign-up.

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Get Started Faster

The new Get Started Panes put context-based tools, tips, and guidance in your users’ hands. Located at the top of each view, these panes contain links to articles, videos, and helpful wizards to walk users through common tasks. Users may choose to hide or show individual panes—and the system will remember their preferences.

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Start Working with Your Data

Administrators who manage customer data in other systems like Salesforce.com can easily import that data into Microsoft Dynamics CRM Online with the Data Import Wizard. Step-by-step, the wizard helps you to:

  • Select one or many files to import.
  • Auto-map attributes between the source and destination systems.
  • Save your import as a template to use for importing data in the future.
  • Import data values that do not map to existing fields in the system by defining new fields in one quick step.
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Track Your Outlook Data

The Microsoft Dynamics CRM Online November 2009 Service Update makes it easy for users to import their Outlook contacts in bulk. The Add Contacts Wizard helps you to:

  • Quickly identify contacts to import by grouping them by company name, e-mail address, or user-defined categories.
  • Import related e-mail messages and appointments.
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Stay Connected

Microsoft Dynamics CRM Online provides highly secure access through login, regardless of how you access your CRM data. Easily connect through:

  • A Web browser
  • The Outlook client—online or offline
  • A Web-enabled device with Mobile Express—included with your Microsoft Dynamics CRM Online subscription at no extra cost
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Gain Valuable Insights

Take advantage of the new Home Page dashboard to start your day with an overview of your daily tasks and the business metrics that are important to you. Choose from more than 30 charts to help you visualize the health of your business. Administrators can also create custom charts for users.

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Get More For Less

Gain more value from Microsoft Dynamics CRM Online, with a low subscription price of only $44 (U.S.) per user, per month - more than 30% savings compared to competitive CRM offerings. Each organization’s subscription includes:

  • 5 GB of storage space
  • 200 custom workflows
  • 200 custom entities
  • Offline capabilities
  • Mobile Express

Additional storage can be purchased in increments of 1 GB for just $9.99 per month per organization.

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See How Microsoft Dynamics CRM Online Can Bring More Value to Your Business! Try it free for 30-days!


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