DON'T GET FORCED. GET WHAT FITS.

Choose the CRM solution that adapts to the way you do business.

When you want CRM in the cloud that is flexible, scalable, and easy to use, and that delivers outstanding value and business insights, there’s no comparison to Microsoft Dynamics CRM Online. It’s the ultimate cloud-based solution.

View these short demos to see how Microsoft Dynamics CRM Online can:

Increase sales performance
Boost customer satisfaction
Improve marketing effectiveness

DON'T GET FORCED. GET WHAT FITS.

Choose the CRM solution that works within Microsoft Outlook.

Microsoft Dynamics CRM Online provides access to customer information through a familiar Microsoft Outlook experience to help ensure rapid user adoption and fast results. It gives you the power of productivity, and the convenience of the cloud.

View the demo
How fun is clicking back and forth between that other online CRM solution and Outlook?
Watch and find out
View the demo

DON'T GET FORCED. GET WHAT FITS.

Choose the CRM solution that provides 243% average ROI in just over 4 months¹.

Our price and feature comparison tool can tell you approximately how much money your organization will save versus other CRM solutions. Plus, with Microsoft Dynamics CRM Online you get a 99.9% financially-backed service level agreement (SLA) included with every subscription.

Calculate the savings
This woman REALLY loves paying 50% more for that other online CRM solution. Wouldn’t you?
Watch and find out
Calculate the savings
¹The Total Economic Impact of Microsoft Dynamics CRM 2011, a commissioned study conducted by Forrester Consulting on behalf of Microsoft, May 2011.

DON'T GET FORCED. GET WHAT FITS.

Try Microsoft Dynamics CRM Online for 30 days—free.

You can try Microsoft Dynamics CRM Online through your web browser or through Microsoft Outlook. And because it's hosted by Microsoft in the cloud, you’ll always be using the latest version.

During your trial experience, you can:

  • Download extras to customize your trial
  • View introductory videos and diagrams
  • See and share tips from other users
  • Access tutorials and read articles
Get started
Trial & Offers

Try it free for 30 days

Want to know if Microsoft Dynamics CRM Online is right for your organization? Register today for your free 30-day trial.

Get started
Ready to buy now?
1-877-276-2464 (choose option 1)
Customer Stories

Learn from other businesses that didn’t get forced

HEAR WHAT PEOPLE ARE SAYING
From ease of use to value to insights, lots of people are talking about why they love Microsoft Dynamics CRM Online. Hear for yourself in these short video clips.
View Now
"
We’ve basically outgrown [Salesforce.com]. Getting information out of it is really difficult and the price point is extremely high. But with Microsoft Dynamics CRM you get all these features out of the box, which is great."
Vickie Flores
VP of Information Services
Magma
View Now
"
Because [Microsoft Dynamics CRM Online] works seamlessly with Outlook, we can automate workflows across sales, marketing, and operations in a way that we wouldn’t have been able to if using Salesforce.com."
Meg Heim
Vice President of Marketing
BioMedix
Read
"
Salesforce.com was expensive and we had some implementation issues. [But] Microsoft Dynamics CRM was able to accommodate everything."
Rachel Lockett
Director of IT
IGH Solutions (Taylor Corp)
Watch
Uptime Guarantee

99.9% Service Level Agreement

With Microsoft Dynamics CRM Online, service performance and reliability are a priority. A 99.9% financially-backed Service Level Agreement (SLA) is included with every subscription, and we’re accountable to customers if the service does not meet SLA standards.

Learn more about our SLA
Connect

The latest news, releases, insights, and more

Fri, 18 May 2012 05:01:19
Are You in the Market of Buying CRM Software? It’s Time for Some Internal Reflection
CRM SOFTWAREBLOG | READ FULL BLOG POST
Fri, 18 May 2012 04:24:09
CRM is Not a Passing Fad; It’s Here to Stay Because it Works
CRM SOFTWAREBLOG | READ FULL BLOG POST
Wed, 16 May 2012 00:41:18
Increase the Productivity of Your Organization With Contextual Document Management
CRM SOFTWAREBLOG | READ FULL BLOG POST
Wed, 16 May 2012 00:28:38
6 Rules for CRM User Adoption
CRM SOFTWAREBLOG | READ FULL BLOG POST
Wed, 16 May 2012 00:03:08
It’s More Than an Application, It’s a Relationship
CRM SOFTWAREBLOG | READ FULL BLOG POST
MORE BLOG ENTRIES

Third-party ratings and reviews

"The risk-adjusted ROI of 243 percent, along with a rapid payback period (breakeven point), raises confidence that the investment [in Microsoft Dynamics CRM Online] is likely to produce a positive outcome, especially after the risks and uncertainty that may affect the project have been considered, quantified, and incorporated into the business case."

The Total Economic Impact of Microsoft Dynamics CRM 2011, a commissioned study conducted by Forrester Consulting on behalf of Microsoft

May 2011 | read the report

"[Microsoft Dynamics CRM] provides very strong sales force automation and strong capabilities in the areas of marketing automation, customer data management, customer service, and analytics."

"The Forrester Wave™: CRM Suites For Midsized Organizations, Q2 2010"

June, 2010

"Microsoft Dynamics CRM shines by offering flexibility for large and midsized organizations. [It] competes well on price compared with its major competitors, and this favorable price/value profile is capturing buyer interest in the large-organization segment."

"The Forrester Wave™: CRM Suites for Large Organizations, Q2 2010"

June, 2010

"Microsoft gets high marks for flexible customer service solutions. It supports flexible options in deployment (on-premises, on-demand, and partner-hosted deployments); how to pay (license, subscribe, finance); and how to use (Outlook client, browser, SharePoint site, other interfaces)."

"The Forrester Wave™: CRM Suites Customer Service Solutions, Q3 2010"

June, 2010

"Microsoft is also wise to keep strengthening ties between CRM and Office, since Salesforce.com can't compete as well there."

China Martens
Senior Analyst, Enterprise Software
Independent IT analyst firm The 451 Group

"Microsoft's integration with its Office products, specifically Outlook, is a strong differentiator for the company."

Warren Wilson
Ovum SearchCRM

July 12, 2010

"[Microsoft Dynamics CRM 2011] will seem familiar in that it looks and feels like a Microsoft Office application… Dynamics CRM 2011 is described as intelligent in that it embeds multiple, real-time dashboards that change views as users explore and drill-down on data… Dynamics CRM 2011 is connected in that it is integrated with Microsoft SharePoint, whereby links to repositories can be embedded within and provisioned by the application."

Doug Henschen
InformationWeek

July 12, 2010


*During the term of this offer, customers that subscribe to a minimum of 50 user licenses for qualifying products will receive $150 USD or comparable currency for each Microsoft Dynamics CRM Online Subscription user license a company acquires. Offer good only in the United States and Canada. Maximum of 500 cash incentives per company. Customers must commit to a minimum two year Microsoft Dynamics CRM Online Subscription. This offer is non-transferable. This offer begins on August 29, 2011, and ends on March 31, 2012 or while supplies last. Taxes and payment related costs (i.e. wire transfer fees), if any, are the sole responsibility of the recipient. Please allow 3 months for fulfillment of your cash incentive. See Offer Terms and Conditions for complete details.

What people are saying about
Microsoft Dynamics CRM Online

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Guillermo C.

Practice Manager

Mike S.

Principal

Guillermo C.

Practice Manager

We couldn't function without it. It's that important to us.

- Tim Z.
President

Tim Z.

President

Daniel F.

Managing Partner

Brian S.

Chief Executive Officer

Arnaldo G.

Director of Sales and Marketing

I have a 360 view of what's happening in my company.

- Daniel F.
Managing Partner

Steven C.

Lead Business Systems Analyst

Reginald H.

Director Sales & Marketing

Donato D.

Chief Executive Officer

Tim Z.

President

Daniel F.

Managing Partner

Buck B.

Marketing Director

Jason C.

Senior Programmer

Patrick G.

Director of Corporate & Marketing Communications

Chris P.

Business Analyst

Arnaldo G.

Director of Sales and Marketing

Julie Y.

Microsoft Dynamics CRM MVP

Ryan C.

Director of Enterprise Solutions