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“We’ve doubled our call-handling speed despite a tenfold increase in citizen demand.” Speeds up service, scales to meet demand Miriam Elliethy CRM Project Manager, E-Gov Egyptian Ministry of State

Microsoft Dynamics CRM Resource Center

Microsoft Dynamics CRM Online Resource Center

Microsoft Dynamics CRM 4.0 Resource Center (for On-Premise and Service Provider Editions)

When you buy Microsoft Dynamics CRM, you receive a wealth of resources at your fingertips. In addition to a comprehensive set of Help available in the product, the Resource Center links you to the thriving CRM community and provides a diverse range of articles aimed at helping you be effective at Customer Relationship Management (CRM) for the long haul.

Get tips from peers, receive answers from experts, access the community, learn from real-world scenarios, and get step-by-step guidance.